Data Privacy Consent
How we collect, use, and protect your personal data under the Philippine Data Privacy Act of 2012.
DATA PRIVACY CONSENT
By creating an account or using our services, you voluntarily provide your explicit and informed consent for WifiCone (a brand under Applied Expert Systems and Software Inc.) to collect, process, and store your personal data in compliance with the Data Privacy Act of 2012 (RA 10173).
PERSONAL DATA COLLECTED
By using our services, you consent to the collection of the following personal data:
- Email address
- First and last name
- Complete address
- Contact number
- Password (stored in encrypted form and never shared in plain text)
HOW WE USE YOUR DATA
We collect your personal data to:
- Create, manage, and secure your account.
- Authenticate logins and protect against unauthorized access.
- Communicate account-related updates, service announcements, and customer support.
- Personalize your experience on the platform.
- Send marketing updates and promotional materials (you may opt out at any time).
- Enable features or services that may rely on your location. Some software features are available only within the Philippines and will not function in other countries.
DATA SECURITY AND RETENTION
We apply industry-standard safeguards including encryption, access controls, and secure infrastructure (SSL/TLS, password hashing, firewalls, and Cloudflare security) to protect your personal data.
Your information is retained only for as long as necessary to fulfill the above purposes and to comply with applicable legal requirements. Account data is stored for up to 2 years after the last activity, unless earlier deletion is requested.
YOUR RIGHTS
As a data subject under the Data Privacy Act of 2012, you have the right to:
- Access and correct your personal data.
- Request deletion or restriction of processing.
- Withdraw consent at any time, without affecting prior lawful processing.
- Object to certain uses of your personal data.
- Receive a copy of your data in a portable format.
- File a complaint with the National Privacy Commission (NPC) at www.privacy.gov.ph.
To exercise your rights, contact us at support@wificone.com or via our official Facebook Messenger support channel.
DATA SHARING
We do not sell or rent your personal data. We may share it only with:
- Trusted service providers (e.g., hosting, security, email delivery) bound by confidentiality agreements.
- Third-party partners (e.g., Telcos, ECPay) necessary to deliver our services.
- Government authorities, when required by applicable law.
- Others, only with your explicit prior consent.
CHANGES TO THIS CONSENT
We may update this consent notice from time to time to reflect changes in law, our practices, or our services. Material changes will be communicated through email, platform announcements, SMS, or community channels. Continued use of your account after such changes constitutes your acceptance of the revised notice.
CONTACT US
For questions or concerns about this consent notice or how we handle your personal data:
WifiCone — Data Protection Officer
Email: dataprotectionofficer@wificone.com
Address: Suite 714, EGI City By The Sea, Maribago, Lapu-Lapu City, Cebu, 6015, Philippines
Phone: (+63) 991-979-6332